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Rewards program

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Les Amis de Charlotte Rewards Program is a Cash Back Program on any purchase made in-store or online.

Accumulate reward points that give you access to cash back, equivalent to 2% discount for any purchase (before taxes). For example, a $500 purchase will yield $10 in rebate. Rebates are available when a minimum of 200 points, or $4 rebate, has been accumulated.

You must create a customer account to access discounts, which must include an email address and a cell phone number. If you have already made purchases in store, you must use the same email address in order to have access to your reward points. The creation of the customer account can be done directly on the checkout page or under the tab 'Login' or 'My account'. Then proceed with your purchase according to the usual steps. In the shopping cart and on the payment page, you will see the number of points you will earn for your purchase. Once the purchase is made, you can view your account under the 'My Account' or 'Login' tab (if you are not already logged in). There you will find your points balance and the rewards to which you are entitled. The discount will be available for a future purchase in store and online. Cash back is applicable from the next purchase or can be combined and applicable on subsequent purchases.To use rewards on an online purchase, you must log into your account by clicking on the 'Login' or 'My Account' tab. Subsequently, you will see the rewards to which you are entitled directly in the shopping cart. You must therefore click on the reward you want to use for your purchase. You can use one reward per transaction.

At any time, you can go to your account and see your rewards balance on the website by logging in your account and clicking on the 'Rewards' tab.

Reward Points and Cash back are not transferable to a third party or any other account. Reward points will not be awarded for previous purchases.

Reward Points and Cash Back are valid for 12 months from the date they are earned.

Charlotte et Charlie reserves the right to suspend, modify or cancel the rewards program at any time without notice.

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Having an account with us will allow you to check out faster in the future, store multiple addresses, view and track your orders in your account, and more.


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